Unfortunately due to the natural contours of the land, access to the gardens is severely limited for those with physical disabilities and the majority of the gardens are unsuitable for mobility scooters, wheelchair users and prams. The gardens are steep in many places, rising to 70m above sea level.
The gardens can become muddy in wet weather, therefore suitable footwear is recommended at all times.
There are a number of steep drops, slippery stones, spiky plants and areas with deep water located in the gardens. Please ensure that all children are accompanied by a responsible adult and are safe at all times.
When you buy your ticket you will be offered a garden map that will help give you an idea of the size and scale of the gardens. If you have concerns about accessibility please mention it to someone on the ticket desk, they will be able to advise you and suggest appropriate paths and routes through the gardens.
Carers are entitled to free garden entry when visiting with a registered disabled person. Assistance dogs (as well as all other dogs) are welcome in the gardens at all times.
Both Tremenheere Gallery and Tremenheere Kitchen are fully accessible.
Tremenheere Nursery has gravel flooring that some wheelchair users may find difficult to navigate. Artisan is accessible to wheelchair users but has limited floor space. The majority of stock in both the Nursery and Artisan is at a low level and there will always a member of staff available to assist you.
There are a number of reserved parking spaces in the main car park for registered disabled badge holders and both Tremenheere Kitchen and Tremenheere Gallery have designated drop off points.
Toilet facilities can be found in Tremenheere Gallery, Tremenheere Kitchen and in a separate toilet block located next to Tremenheere Gallery. All three facilities have step free and wheelchair access and each contain at least one fully accessible toilet that is fitted with an emergency pull chord. A baby change area is located in Tremenheere Kitchen.
If you have any questions about accessibility or wish to discuss your options before visiting please contact us by either emailing firstname.lastname@example.org or telephoning 01736 448089 (Ex1). Someone from the garden team will be happy to chat with you, answer any accessibility related questions you have and help you plan your visit. We also welcome any feedback relating to your visit to help us improve the experience for future visitors.